Privacy Policy

1. Introduction

Welcome to Thirdsan Digital Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website academy.thirdsan.com and use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in a course
• Make a payment
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Full name
• Email address
• Phone number
• Payment information (processed securely through Flutterwave)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring/exit pages

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process your course enrollments and payments
• Deliver course content and learning materials
• Track your learning progress
• Issue certificates upon course completion
• Send you important updates about your courses
• Respond to your support requests
• Improve our website and services
• Prevent fraud and enhance security
• Send marketing communications (with your consent)

4. Payment Processing

All payment transactions are processed securely through Flutterwave, our third-party payment processor. We do not store your complete credit card information on our servers. Flutterwave complies with PCI DSS standards to ensure secure payment processing.

When you make a payment, we receive only:

• Payment confirmation
• Transaction reference number
• Payment method (MTN, Airtel, Card)
• Payment status

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services (e.g., Flutterwave for payment processing)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, and that of our users

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing (bcrypt)
• Regular security audits
• Access controls and authentication
• Secure database storage

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at enterprise@thirdsan.com

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: